This issue is now resolved. Response times and performance has returned to normal. If you are experiencing further issues, please reach out to help@nationbuilder.com for more assistance.
Posted Nov 17, 2017 - 16:22 PST
Monitoring
Our engineers have implemented a fix and performance is recovering more significantly. We are continuing to monitor performance very closely.
Posted Nov 17, 2017 - 11:51 PST
Update
Some customers may still be experiencing timeouts or delays despite access being restored. Our engineers are still working on a fix to mitigate slowness.
Posted Nov 17, 2017 - 11:28 PST
Update
Access to NationBuilder is being restored. Websites and control panels should be recovering regular performance.
Posted Nov 17, 2017 - 11:09 PST
Identified
Our engineers have identified the issue and are working on a fix.
Posted Nov 17, 2017 - 11:00 PST
Investigating
We are receiving reports that customers are experiencing delays in connecting to NationBuilder control panels and websites.