All Systems Operational

About This Site

On this page you'll find real-time status of various NationBuilder services, or view NationBuilder uptime history.

Website   ? Operational
Control Panel Operational
Control Panel   ? Operational
Imports   Operational
Tag Shares   Operational
Exports   Operational
DNS / Domain Settings   Operational
Email Operational
SMTP (1-to-1 emails)   ? Operational
Email blasts   ? Operational
Donation/Payment Processing ? Operational
Authorize.net   ? Operational
Democracy Engine   Operational
eWAY   Operational
Paypal   ? Operational
PayPal PayFlow Pro   Operational
SagePay   Operational
Stripe   ? Operational
API   ? Operational
Dropbox   Operational
NationBuilder Support Operational
In-App Messenger   Operational
Phone Support   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018
Resolved - This incident has been resolved.
Sep 17, 14:26 PDT
Monitoring - Our engineering team has fixed the theme file that was breaking the donation form, but users may still have the old javascript file cached. One quick way to inherit the updated theme file is by switching the site's color style temporarily under Theme > Switch style.

Please reach out to help@nationbuilder.com if you're still having trouble processing payments on your donation page.
Sep 17, 10:22 PDT
Identified - We've received reports that users cannot complete a transaction on donation pages when purchasing tickets for an event or when the donation page only permits a single amount. This is only a problem when the donation page uses a staged form.

Our engineering team has identified the issue, and we are working to restore functionality to all donation pages as soon as possible.
Sep 17, 08:49 PDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018
Resolved - Facebook has reviewed and unblocked our integration, and we have confirmed the log-in capabilities are now working as expected. If you're still experiencing any problems connecting to Facebook, please reach out to our support team at help@nationbuilder.com.
Sep 14, 09:29 PDT
Update - We've received guidance from Facebook on how to resolve these authentication issues. Our engineering team is working towards a fix as soon as possible, at which point Facebook will need to review and re-enable this integration.
Sep 12, 12:01 PDT
Update - We're still working through Facebook's support channels for a resolution, so we don't yet have an ETA. We are also tracking the login issue and similar Facebook-related issues at https://nationbuilder.com/reports_of_facebook_not_linking_to_nationbuilder_as_expected. Thank you for your patience.
Sep 5, 14:11 PDT
Update - We're still working through Facebook's support channels for a resolution, so we don't yet have an ETA. Thank you for your patience!
Aug 31, 13:50 PDT
Update - We continue to work with Facebook to resolve this error. In the meantime, you can still log into NationBuilder using your email, Twitter, or SSO.
Aug 27, 19:11 PDT
Identified - We've received reports that customers cannot log in using Facebook due to an error "This URL is blocked." We are working with Facebook to resolve this error. In the meantime, you can still log into NationBuilder using your email, Twitter, or SSO.
Aug 27, 12:03 PDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018
Resolved - Our engineers have now resolved the issues that were causing delays when applying tags and paths, delivering autoresponses and email notifications. These jobs should now be performing as expected and without delays. If you should have any further questions, please contact help@nationbuilder.com.
Sep 12, 17:32 PDT
Identified - We've received reports of delays on certain page actions, such as applying tags and paths to people automatically, along with the delivery of autoresponses and notifications for those page actions. Our engineering team is aware of these delays and working to mitigate as much as possible.
Sep 12, 11:51 PDT
Sep 11, 2018
Resolved - This incident has been resolved.
Sep 11, 15:25 PDT
Update - Access to NationBuilder should be restored. A fix has been implemented and we are monitoring the results.
Sep 11, 13:44 PDT
Monitoring - Access to NationBuilder should be restored. A fix has been implemented and we are monitoring the results.
Sep 11, 12:57 PDT
Investigating - Our engineers are investigating issues around some nations having issues accessing NationBuilder.
Sep 11, 12:55 PDT
Sep 10, 2018

No incidents reported.