NationBuilder Status

All Systems Operational

About This Site

On this page you'll find real-time status of various NationBuilder services, or view NationBuilder uptime history.

Website Operational

Control Panel Operational

Imports Operational

Tag Shares Operational

Exports Operational

DNS / Domain Settings Operational

Email Operational

SMTP (1-to-1 emails) Operational

Email blasts Operational

Donation/Payment Processing Operational

Authorize.net Operational

Democracy Engine Operational

eWAY Operational

Paypal Operational

PayPal PayFlow Pro Operational

SagePay Operational

Stripe Operational

API Operational

Dropbox Operational

NationBuilder Support Operational

In-App Messenger Operational

Phone Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018

No incidents reported.

Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

Issues with processing payments for ticketed events and single-amount donation pages

Resolved - This incident has been resolved.
Sep 17, 14:26 PDT

Monitoring - Our engineering team has fixed the theme file that was breaking the donation form, but users may still have the old javascript file cached. One quick way to inherit the updated theme file is by switching the site's color style temporarily under Theme > Switch style.

Please reach out to help@nationbuilder.com if you're still having trouble processing payments on your donation page.
Sep 17, 10:22 PDT

Identified - We've received reports that users cannot complete a transaction on donation pages when purchasing tickets for an event or when the donation page only permits a single amount. This is only a problem when the donation page uses a staged form.

Our engineering team has identified the issue, and we are working to restore functionality to all donation pages as soon as possible.
Sep 17, 08:49 PDT

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

Error when logging into NationBuilder using Facebook

Resolved - Facebook has reviewed and unblocked our integration, and we have confirmed the log-in capabilities are now working as expected. If you're still experiencing any problems connecting to Facebook, please reach out to our support team at help@nationbuilder.com.
Sep 14, 09:29 PDT

Update - We've received guidance from Facebook on how to resolve these authentication issues. Our engineering team is working towards a fix as soon as possible, at which point Facebook will need to review and re-enable this integration.
Sep 12, 12:01 PDT

Update - We're still working through Facebook's support channels for a resolution, so we don't yet have an ETA. We are also tracking the login issue and similar Facebook-related issues at https://nationbuilder.com/reports_of_facebook_not_linking_to_nationbuilder_as_expected. Thank you for your patience.
Sep 5, 14:11 PDT

Update - We're still working through Facebook's support channels for a resolution, so we don't yet have an ETA. Thank you for your patience!
Aug 31, 13:50 PDT

Update - We continue to work with Facebook to resolve this error. In the meantime, you can still log into NationBuilder using your email, Twitter, or SSO.
Aug 27, 19:11 PDT

Identified - We've received reports that customers cannot log in using Facebook due to an error "This URL is blocked." We are working with Facebook to resolve this error. In the meantime, you can still log into NationBuilder using your email, Twitter, or SSO.
Aug 27, 12:03 PDT

Sep 13, 2018

No incidents reported.

Sep 12, 2018

Delays in some page actions, autoresponses, and other jobs

Resolved - Our engineers have now resolved the issues that were causing delays when applying tags and paths, delivering autoresponses and email notifications. These jobs should now be performing as expected and without delays. If you should have any further questions, please contact help@nationbuilder.com.
Sep 12, 17:32 PDT

Identified - We've received reports of delays on certain page actions, such as applying tags and paths to people automatically, along with the delivery of autoresponses and notifications for those page actions. Our engineering team is aware of these delays and working to mitigate as much as possible.
Sep 12, 11:51 PDT

Sep 11, 2018

Issues accessing NationBuilder

Resolved - This incident has been resolved.
Sep 11, 15:25 PDT

Update - Access to NationBuilder should be restored. A fix has been implemented and we are monitoring the results.
Sep 11, 13:44 PDT

Monitoring - Access to NationBuilder should be restored. A fix has been implemented and we are monitoring the results.
Sep 11, 12:57 PDT

Investigating - Our engineers are investigating issues around some nations having issues accessing NationBuilder.
Sep 11, 12:55 PDT

Sep 10, 2018

No incidents reported.