In-App messenger is currently inaccessible

Incident Report for NationBuilder

Resolved

This incident has been resolved.
Posted Jan 09, 2026 - 13:08 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 09, 2026 - 12:55 PST

Investigating

In-app messages to NationBuilder Support are inaccessible. We're working on restoring service with our provider. Please email help@nationbuilder.com for your support questions in the interim.
Posted Jan 09, 2026 - 12:06 PST
This incident affected: NationBuilder Support (In-App Messenger).