Sites and control panels are intermittently inaccessible globally

Incident Report for NationBuilder

Resolved

This incident has been resolved.
Posted Jan 03, 2025 - 06:16 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 03, 2025 - 05:54 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 03, 2025 - 04:55 PST

Investigating

We are currently investigating this issue.
Posted Jan 03, 2025 - 04:45 PST
This incident affected: Website, API, Uptime (beta), Control Panel (Control Panel, Imports, Tag Shares, Exports, DNS / Domain Settings), Email (SMTP (1-to-1 emails), Email blasts), NationBuilder Support (In-App Messenger), Donation/Payment Processing (NationBuilder Payments, Authorize.net, Democracy Engine, eWAY, Paypal, PayPal PayFlow Pro, Stripe), and External app integrations (Facebook, Dropbox).